6275 147th Street West Suite #101
Apple Valley, MN, 55123
Tel:�952-892-0595

FAQ's

Frequently Asked Quesitons

Is MyGirls insured?
Yes we are!  We always try to be very careful, but sometimes accidents happen.  We are fully insured to cover any loss, accidental damage, or injury.

What kinds of products do you use?
MyGirls tries to use all natural products whenever possible and avoid harsh chemicals - for the benefit of both our clients and our girls. We do, however use stronger products (such as bleach) when needed to remove tough dirt or built up soil. If you would like information on specific products - please give us a call!

Will you clean my house if I have pets?
Although many cleaning companies refuse to service homes where animals are present, MyGirls understands that pets are an important part of our clients’ lives.  That is why we make extra efforts to accommodate the special needs of cleaning homes with these furry family members.

Do I have to sign a contract for scheduled cleanings?
Service agreements may be canceled at any time. Please contact us at least 48 hours in advance to make changes so we can fit other clients into the schedule. (A $35 fee may be charged for last minute cancelations.)

What if I need to change my services or cleaning dates?
We are always happy to work with your busy schedule to provide customized services that are just right for you! Call or email us – whichever is easier – and we’ll make any changes you need. 

Do I have to be home for my cleaning?
There is no need for clients to be at home during cleanings. In fact, most prefer to be out of the house and out of the way when the girls come by to clean. You can provide a key, garage code, or other means of entry so we can get the job done while you're at work or running errands. When you get home, just enjoy your sparkling clean house!

When is my payment due?
Payments are due at the time service is performed unless otherwise specified in your service agreement.

How do I pay?
MyGirls accepts cash or checks. Just leave your payment in an envelope on the counter and the girls will pick it up.

Oops, I forgot to leave a check – what should I do?
Don’t worry – the girls will still clean your home.  Just drop your check in the mail as soon as possible.  Thank You!


 

If you have any other questions, please call or email us - we're happy to hear from you.